Customer Service

Credit Policy
 
  Steelscape is happy to accept payments on a net 30-day basis. However, Steelscape also offers a .75% discount for prompt payment of invoices. This offer is consistent with industry payment terms.

This discount is structured as follows:

Paid by 25th of month Paid by 10th of next month Paid within 30 days of invoice
If invoiced between the 1st and 15th of the month .5% Discount N/A Net Terms
If invoiced between the 16th and the last day of the month N/A .5% Discount Net Terms

Customer invoices dated between the 1st and 15th of the month may be discounted if paid by the 25th of that month. Customer invoices dated between the 16th and the last day of the month may be discounted if paid by the 10th of the following month.

Steelscape will permit discount if payment is postmarked on or before the 10th or 25th, as appropriate. In the event that the discount dates fall on a weekend or national holiday the next working day will be allowed. Steelscape is prepared to receive payments by wire transfer. Please contact the Accounts Receivable Department for details and bank routing information.

Steelscape charges for late payments on invoices not paid within terms. The late payment charge is described on the credit application and on the Steelscape Terms and Conditions of Sale. Allowing a grace period of 30 days, Steelscape will assess a 1.5 % charge to all unpaid invoices 60 days from invoice date and beyond.

The customer will not delay payment or withhold (short-pay) for claims or related problems until the issue is resolved to the satisfaction of both parties.

All shipments are subject to prior approval by the Steelscape Credit Department.

To learn more about Steelscape's credit terms and policy, please contact Steve Taff, Credit Manager, at (360)673-8201 or via email at steve.taff@steelscape.com.


Credit Policy
 
  For your convenience, attached below are Steelscape's Credit Application & Agreement. In addition, we have attached our Prospective Customer Letter for your information. Should you have any questions regarding either document, please contact Steve Taff at (360)673-8201 or via email at steve.taff@steelscape.com.

  Steelscape Credit Application & Agreement

  Steelscape Prospective Customer Letter





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