Customer Service

Responsive
Customer Service

 
  By listening to customers, Steelscape understands their needs and responds with the most efficient and effective service in the industry. Fully staffed production facilities handle orders and inquiries with rapid turnaround. In addition, our Technical Sales Engineers and Quality Systems Departments offer superior service. The exceptional level of employee expertise - from sales to technical support - ensures that purchasing steel is as convenient as possible.

Steelscape's service offer provides flexible order management and scheduling for all types of projects. Steelscape understands that excess inventory is detrimental to its customers' business and strives to fulfill orders as efficiently as possible.

To contact the Steelscape Customer Service Department, please call (888)285-7717.

   

XtraScape®

 
 


  XtraScape Brochure

Steelscape's online transaction system - XtraScape® - is available to all active Steelscape customers. XtraScape provides users the ability to access...

  • Order Status Reports
  • Mill Test Certificates
  • Product Claims Reports
  • Claims Status Details
  • Inventory / Coil Reports
  • Production Reports
  • Invoices
  • Bills of Lading
    ...and more.

    To register for XtraScape, please click on the link below:   Request XtraScape Access





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