October 30, 2006

 

Contact:

Renee Ramey                                                                                   Jeffery Eoff

Phone             360-673-8236                                                           Phone             360-673-8280

Fax                  360-673-8499                                                           Fax                  360-673-8499

renee.ramey@steelscape.com                                                       jeff.eoff@steelscape.com 

 

STEELSCAPE ANNOUNCES CUSTOMER SERVICE TEAMS

 

Steelscape announces the creation of Customer Service Teams in both the western and eastern United States.  As Steelscape continues to grow in the eastern U.S., they recognized the need to create two call centers that support all U.S. time zones…one in the west and one in the east.

 

The Steelscape Customer Service Teams are…

 

Western U.S.

Penny Shepherd, Team Leader                  360-673-8603

Shalyn Crimmel                                             360-673-8410

Maggie Destromp                                         360-673-8314

Mark Hector                                                   360-673-8330

Dennis Herron                                               360-673-8464

Anne Poremba                                              909-484-4611

Andrea Wernex-Dennis                                360-673-8210

 

Eastern U.S.

Marcela Gomez, Team Leader                   318-698-7511

Sam Bilow                                                     318-698-7508

Cheryl Collier                                                 318-698-7510

Kay Dotie                                                       318-698-7509

Stephanie Lakatos                                       318-698-7515

Vivian Nelson                                                205-488-4577

Cheryl Stephenson                                       318-698-7507

Tamai Thomas                                              318-698-7512

 

Steelscape has taken great efforts to reduce the gap in customer service coverage and dramatically improve both their response time and their availability.  In addition, they have recently installed a new phone system that allows calls to be redirected to onsite support, ensuring a person will answer the phone the first time you call.  To learn more about the Steelscape Customer Service Teams, please contact the Customer Service Manager, Scott Cooley, at 360-673-8238 or via email at scott.cooley@steelscape.com. 

 

Steelscape, Inc. makes metallic-coated and painted steel sheet at its facilities in Kalama, WA., Shreveport, LA., Rancho Cucamonga, CA. and Fairfield, AL.  Steelscape, Inc. is a wholly owned subsidiary of IMSA Acero, part of the Grupo IMSA family of companies.  To learn more about Steelscape and their products and/or services, please call 1-888-285-7717 or visit their website at www.steelscape.com.                              

 

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